4.2. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Charles Schwab interview details: 1,355 interview questions and 1,212 interview reviews posted anonymously by Charles Schwab interview candidates. 5 common sales representative questions with answers. The following are five common questions that hiring managers may ask you during an interview for a sales representative position. You can use these example answers as a guide when preparing your own unique responses: 1. The process took 4 weeks. I interviewed at Humana (Cincinnati, OH) in Dec 2018. Interview. I applied through indeed (quick application) then was requested to complete an application on their website. After that I had to record my answers to questions through a phone number that was sent, which was a voice on demand phone interview. 3.8. 48,678 Reviews. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 26 IRS Customer Service Representative interview questions and 30 interview reviews. Free interview details posted anonymously by IRS 13,673 Reviews. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 105 Asurion Customer Service Representative interview questions and 101 interview reviews. Free interview details posted anonymously by Asurion 10 Answers. ↳. Respond to the customer by apologizing for their inconvenience and let them know you will do everything in your power to rectify the situation. Never promise money or product as a solution until it is fact. Less. ↳. Apologize for the damaged item and explain what you can do to replace the. What candidates say about the interview preparation at Progressive. Study STAR interview questions, have scenarios where your handled challenging situations or clients in the past and how you collaborating with teammates written down beforehand. Read Progressive's website, they have a lot of helpful information for interviews. Question #2: Describe a situation when you interacted with an upset customer and how you resolved their concerns. How to answer: Using the STAR method (situation, task, action, result) can help you tell a story of when you dealt with an unhappy customer and what actions you took to resolve their concerns. Choose a situation that ends with a .

customer service representative interview questions and answers